IT SUPPORT SPECIALIST CERTIFICATE
Where career support meets tech support
Secure a future in a constantly evolving field with an IT Support Specialist Certificate. As part of National Louis University’s Accelerate U, this program combines online and in-person classes to fast-track your career in tech support.
We Believe in your best
Learn with us and discover who you can be with a IT Support Specialist Certificate from National Louis University.
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Accelerate u
YOUR CAREER PATH AT HIGH SPEED
Gain foundational multi-platform knowledge while honing your customer service skills and start working in as little as six months. No previous degree necessary, and career changers welcome. Get firsthand experience as you prepare for CompTIA A+ certification while earning transferrable credit. Program graduates typically secure positions such as:
- IT Helpdesk
- Helpdesk Technician
- IT Support Specialist
24 WEEKS, 25 CREDITS
COUNTLESS CAREER OPPORTUNITIES
What To Expect
GET CAREER-READY in AN IN-DEMAN FIELD
DURABLE SKILLS
Build foundational programming, troubleshooting, customer service and critical thinking skills for real-world IT support scenarios.
SUPPORT & CONNECTION
Dedicated career coaching and mentorship including counseling, tutoring and career placement upon program completion.
REAL-WORLD LEARNING
Curriculum designed by industry leaders for a fast-paced and supportive environment. Get firsthand experience through lab work and portfolio projects that align with real-world work scenarios.
CREDIT & CERTIFICATION
Get transferable college credit you can build on while preparing for the CompTIA A+ certification. Create a foundation for a career in tech support and access further opportunities in multiple fields.
Durable skills
Build foundational programming, troubleshooting, customer service and critical thinking skills for real-world IT support scenarios.
support & connection
Dedicated career coaching and mentorship including counseling, tutoring and career placement upon program completion.
REAL-WORLD LEARNING
Curriculum designed by industry leaders for a fast-paced and supportive environment. Get firsthand experience through lab work and portfolio projects that align with real-world work scenarios.
CREDITS & Certifications
Get transferable college credit you can build on while preparing for the CompTIA A+ certification. Create a foundation for a career in tech support and access further opportunities in multiple fields.
Alumni Stories
“I chose IT because it’s essential in today’s world, and NLU has helped me turn that interest into a path toward future success.”
This is NURTILEK’s story. Write yours.
NURTILEK RAIMZHANOV
- IT Support Specialist Certificate, Class of 2026
- Technology entrepreneur and co-founder
Business & Technology
Earn your Bachelor or Master’s degree or get certified in a number of tech specialties.
Culinary Arts & Hospitality Management
Sharpen your practical skills with hands-on instruction you’ll take with you beyond the classroom.
Education
Take your teaching career to the next level with our Bachelor’s, Master’s and Doctoral programs.
Healthcare
Become a medical assistant, nurse or further your studies in leadership and public health.
Psychology & Behavioral Sciences
For those who put people first, through study of psychology, counseling and behavioral sciences.
Real Questions. Straight Answers.
Still wondering if NLU’s IT Support Specialist Certificate program is right for you? Let’s address the things that matter most.
What can I do with an IT Support Specialist Certificate?
This certificate can help prepare you for entry-level roles in IT support, including IT Helpdesk, Helpdesk Technician and IT Support Specialist positions. You’ll build foundational IT and customer service skills that can support a career in tech support.
Do I need previous IT experience to apply?
This certificate can help prepare you for entry-level roles in IT support, including IT Helpdesk, Helpdesk Technician and IT Support Specialist positions. You’ll build foundational IT and customer service skills that can support a career in tech support.
How long does the program take?
The IT Support Specialist Certificate can be completed in as little as six months.The program combines online and in-person learning with lab work and portfolio projects that reflect real-world IT support scenarios.
take the next step towards a career in tech support.
Connect with NLU to learn about upcoming start dates.